terms & conditions

Please read the following important terms and conditions before you purchase anything on our website. These are the terms and conditions of sale on which Coperi Limited ("coperi" “we" "us" "our") provides goods to you. If you have any questions about these terms or any orders you have placed, please email us at hello@coperi.co.uk

www.coperi.co.uk is a site operated by Coperi Ltd. We are registered in England and Wales under company number 14933795 and with our registered office at 1 Kempton Avenue, Sunbury-on-Thames, TW16 5NG.

General contact email: hello@coperi.co.uk
Website: www.coperi.co.uk

We may modify the T&Cs from time to time. Any changes made will be posted on our website and, where necessary, notified to you by e-mail. Any changes made after you have placed an order will not affect that order unless we are required to make the change by law.

By buying goods through our website, you agree to be legally bound by these terms.

ELIGIBILITY TO PURCHASE

In order to register and make purchases on the site you will be required to provide information such as your real name, phone number, e-mail address and payment details. In providing payment details, you confirm that you are the person referred to in the billing information provided or that you have been specifically authorised by the owner of the credit/debit card to use it. If you are under 16 then you must let your parent or guardian know about our T&Cs and our Privacy Policy before you use any of this site's services. 

AVAILABILITY

coperi endeavours to ensure that stock availability is correctly reflected on our website. However, in the event that your ordered item is unavailable, we will promptly notify you by email.

PAYMENT

Accepted methods of payment are shown at the checkout stage of purchasing. We do not accept cash or cheques. Prices shown on the site are in pounds Sterling and include VAT. If your credit/ debit card is not denominated in pounds Sterling then the price paid will be in accordance with the exchange rate applied by your bank.

ORDER CONFIRMATION

Once your order has been placed, you will receive an order confirmation via email including your order number and estimated delivery date. This email is an acceptance of your order at which point a contract will come into existence between you and us and you will own the item(s) once we have received payment in full and you become responsible for the item(s) from the time we deliver the product to the address you gave to us or you collect it from us. If, for any reason, we are unable to accept your order, we will inform you of this by email and will not charge you for the product. We reserve the right not to accept or to cancel your order.

DELIVERY

We are not responsible or liable for any damages, loss, or delays, during the delivery process. If you order for delivery outside of the UK then this may be subject to the import duties and taxes of the destination country for which you are responsible to pay.

RETURNS

If you are not happy with your order, please let us know at hello@coperi.co.uk. We accept returns within 28 days of despatch and will offer a refund upon receipt of the item as long as it is returned in new and unused condition.

As we are a small business, we are unable to cover the shipping costs of returns and we recommend that you ship via Royal Mail tracked or Signed For as we cannot accept responsibility for lost packages.

Please let us know immediately at hello@coperi.co.uk if you have received faulty or damaged goods we will offer a full refund and will cover all shipping costs if notified within 30 days of despatch. For items purchased over 30 days after despatch we offer a free exchange.

OUR PRODUCTS

Our sleepers are designed to be a universal fit for all pushchairs and carrycots, however, should they not fit your make & model, please send us pictures along with the make and model of your pushchair/carrycot to hello@coperi.co.uk and we can advise either how to adjust the fit, or to send the sleeper back to us so that we can offer a refund.

Our sleepers are intended for use in the presence of an adult, and it is imperative that your child is frequently checked to ensure safety.

Do not use this product in extreme heat as this puts the child at risk of overheating.

This product is not a toy and is not intended to be played with in any capacity by children of any age.

INTELLECTUAL PROPERTY

The artwork, images, and content contained on this website and via our social media are ALL the intellectual property of coperi and are protected. You are not permitted to use any of our branding, imagery, products or prints without our written consent. Our images and branding may not be used to promote or market another company without our written permission. Our images may be re-posted on social media as long as they are tagged with our company name.

DISPUTES

We will try to resolve any disputes with you quickly and efficiently. If you are unhappy with the goods you ordered, our service to you or any other matter, please contact us as soon as possible at hello@coperi.co.uk The laws of England and Wales apply to these terms and any contracts for the purchase of goods or services through our Site. Any disputes in relation to these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.